Contact

We're here to help. Whether you have questions about your account, need assistance with deposits or withdrawals, or want to report an issue, our support team is available around the clock. This page lists all the ways you can reach us, along with response times and available languages.

Live Chat Support

Our live chat team is available 24/7 to answer your questions in real time. Average response time is under 2 minutes. Live chat is the fastest way to get help with account issues, technical problems, or general inquiries.

Availability
24/7
Average Response Time
Under 2 minutes
Languages
English, Urdu, Hindi, and 22+ additional languages
Access
Available via website and mobile app

Email Support

For detailed inquiries or issues that require documentation, you can contact us by email. Please allow up to 24 hours for a response. Use the appropriate email address below based on your inquiry type.

General Support
[email protected]
Account & Technical Issues
[email protected]
Complaints & Disputes
[email protected]
Data Protection (GDPR/Privacy)
[email protected]
Affiliate & Partnership Inquiries
[email protected]
Press & Media
[email protected]

Additional Contact Channels

We also offer support through the following channels for your convenience.

Telegram
@mostbet_support (24/7, English and multiple languages)
Contact Form
Available on our website for non-urgent inquiries
Help Center & FAQ
Browse our knowledge base for instant answers to common questions

Support Languages

Our support team communicates in 25+ languages to serve our global player base. For Nigeria, we provide dedicated support in English, Urdu, and Hindi. If you require assistance in another language, our team will do its best to help.

Response Times by Channel

Live Chat
Under 2 minutes (24/7)
Email
Up to 24 hours
Telegram
Under 5 minutes during peak hours
Contact Form
Up to 48 hours

Mostbet is operated by a licensed entity regulated under Curaçao eGaming. Below is our legal and regulatory information. For account access and login inquiries, visit Mostbet login nigeria on our website.

Operator
Mostbet
Domain
mostbet-nigeria.ng
License
Curaçao eGaming
Regulator
Curaçao eGaming Authority
Founded
2009
Headquarters
Curaçao

Complaints & Dispute Resolution

If you have a complaint or dispute, please contact our support team at [email protected] with full details of your issue. We aim to resolve all complaints within 14 days. If you are not satisfied with our response, you may escalate your complaint to the Curaçao eGaming Authority.

Data Protection & Privacy Requests

For requests related to your personal data, privacy rights, or data protection inquiries under applicable regulations, contact our Data Protection Officer at [email protected]. Please allow up to 30 days for a response to data subject access requests.

Affiliate & Partnership Inquiries

If you are interested in becoming an affiliate partner or have partnership proposals, contact our affiliate team at [email protected]. We offer commission models including Revenue Share (up to 60%), CPA, and Hybrid arrangements.

Responsible Gambling Support

If you or someone you know is struggling with gambling, we provide tools and resources to help. You can set deposit limits, loss limits, session time limits, and self-exclusion directly in your account settings. For additional support, contact our support team or visit our Responsible Gambling page.